
FAQ
Find your answers here
How long does shipping take?
Shipping costs vary based on your destination and the number of items in your order. The exact shipping fee will be calculated and displayed at checkout.
How long will it take to ship my order?
We typically process and ship orders within 1–3 business days. Delivery times may vary depending on your location and the shipping method selected at checkout. Once your order is shipped, you will receive a tracking number to monitor its progress.
What are the sizing specs of my order?
Sizing details for each scarf are listed on the individual product pages. Most of our scarves come in versatile dimensions that allow for multiple styling options, whether you prefer to drape, wrap, or knot them. If you need specific measurements or additional sizing information, feel free to contact us — we’re happy to help!
I'm having issues placing an order.
We’re sorry to hear you’re having trouble placing your order! Please try refreshing the page or clearing your browser’s cache and cookies. If the issue continues, feel free to reach out to us through our Contact Us page or email us directly at support@stitchnscarf.com. Our team will be happy to assist you and make sure your order goes through smoothly.
I'd like to return or replace my order.
We want you to love your purchase! If you'd like to return or replace your order, please contact us within 30 days of receiving your item. The product must be unused, in its original condition, and with all tags attached. Simply reach out through our Contact Us page or email us at support@stitchnscarf.com, and we’ll guide you through the return or exchange process.
I'd like to cancel my order.
If you'd like to cancel your order, please contact us as soon as possible. We can only process cancellations before your order has been shipped. Once it’s on its way, we are unable to cancel it, but you can initiate a return once you receive your package. To cancel, please reach out to us via our Contact Us page or email us directly at support@stitchnscarf.com.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.