Política de envío

Last Updated: August 4, 2026

Thank you for shopping with Sandi Collection. We are committed to delivering your order quickly and securely. Please review our Shipping Policy for information about order processing, shipping times, and delivery.

Order Processing

  • Orders are processed within 1–2 business days after payment has been successfully received.

  • Orders are processed Monday through Friday, excluding weekends and U.S. public holidays.

  • During peak seasons, sales events, or holidays, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email with your tracking information.

Shipping Destinations

We currently ship to addresses within the United States.

If we expand our shipping services to additional countries in the future, this policy will be updated accordingly.

Estimated Delivery Time

After your order has been processed, estimated delivery times are:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: Available at checkout (where applicable)

Delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address, selected shipping method, and the weight of your order.

Any available free shipping promotions will be clearly displayed on our website.

Order Tracking

After your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor your package through the carrier's website.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

Sandi Collection is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us immediately at support@sandicollection.com. We will do our best to update your order before it is shipped.

Lost or Delayed Packages

Once your order has been handed over to the shipping carrier, delivery is the carrier's responsibility.

If your package is significantly delayed or appears to be lost, please contact us at support@sandicollection.com, and we will assist you in working with the carrier to resolve the issue.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

Please include:

  • Your order number.

  • Photos of the damaged packaging.

  • Photos of the damaged item(s).

We will review your claim and work to provide an appropriate resolution.

Undeliverable or Returned Packages

If a package is returned to us due to an incorrect address, refusal of delivery, or failure to collect the package, additional shipping charges may apply before the order can be reshipped.

Delays Beyond Our Control

While we strive to deliver all orders on time, delays may occur due to circumstances beyond our control, including:

  • Severe weather

  • Natural disasters

  • Carrier delays

  • Public holidays

  • Customs or government actions (if applicable)

  • Other unforeseen events

Sandi Collection is not liable for shipping delays caused by these circumstances.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Sandi Collection
201 Saint John Pl
South Plainfield, New Jersey 07080-4051
United States

Email: support@sandicollection.com
Phone: +1 (201) 378-9680

We are always happy to assist you and will respond to your inquiry as soon as possible.